Care Instructions
Signs That Your Brass Jewelry Needs Cleaning
Tarnish
Tarnish is a common issue with brass jewelry, as the copper component of the alloy reacts with air and moisture to form a layer of oxidation. This layer can make your jewelry look dull and dirty. If you notice a dark, dull coating on your brass jewelry, it's time for a cleaning.
Dullness
If your brass jewelry loses its shine and appears dull, it may be due to accumulated dirt, grime, or tarnish. Regular cleaning can help restore its luster and make it look new again.
Do you have a warranty?
No! But if your piece is damaged beyond scratches that come with normal wear and tear, improper use, cleaning or storage of your product, and any modification to your product done by a third party.. Simply contact us and we’ll evaluate and proceed accordingly.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
We're not able to build custom pieces at this time.
Shipping & Returns
International Shipping
We are happy to announce we officially ship internationally! All orders are dispatched from our US warehouse within 2 - 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.